Grand Riviera Princess Hotel Playa del Carmen, Playa del Carmen
About Resort
The Grand Riviera Princess offers a 5-star experience with direct beach access,
Rooms & Amenities
Accommodations at Grand Riviera Princess span 674 rooms, including options with direct pool access and family-friendly configurations like the
Dining Options
Dining includes a wide range of options with a focus on quality, offering 7 thematic restaurants serving Mexican, Italian, Swiss, Asian cuisines, and seafood. An
Leisure & Entertainment
Guests can participate in various activities ranging from water sports to live entertainment. The hotel features multiple pools, including a swim-up bar, and unique offerings for children, such as a
Meetings & Events
For events, Grand Riviera Princess provides
Select your room type
Price and Room Availability Calendar
Getting around
Explore a range of transportation options for your spa getaway
What our guests says about facilities
General
- Smoking allowed in designated areas
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
Sports & Fitness
- Fitness center
- Wind surfing
- Diving
- Snorkeling
- Canoeing
- Tennis court
- Pool tables
- Darts
- Table tennis
- Archery
- Sports trainer
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings <br />
Overall, I had a lovely stay at this resort. The grounds were beautiful, and the pools offered a nice mix of fun and relaxation. However, some aspects, like the dining experience at the a la carte restaurants, left a bit to be desired. While the staff was generally friendly, there were a few service hiccups that could use some improvement.
Overall, I had a mixed experience at the hotel. The grounds are beautiful and well-maintained but the rooms definitely need some attention. While the staff, especially the cleaners, were friendly and worked hard, the service was inconsistent and sometimes frustrating. The main dining options were limited and left much to be desired, which made the overall experience feel less like the luxury I was hoping for.
We had an excellent time at this resort, especially enjoying the massive rooms and the convenient private beach area. The friendly service and quality dining options stood out for us, but the loud music by the pools could be bothersome. Overall, it’s a great spot for a relaxing vacation, especially if you enjoy walking and lounging.
The resort is visually stunning, featuring beautiful views and private pools in the villas. However, the dining experience was lacking with long waits for room service and disappointing buffet options. The vibrant atmosphere at certain restaurants was enjoyable, but overall, I wouldn't choose to return due to the inconsistencies in service and food quality.
Our stay at the resort was quite the mixed bag. While the hotel grounds were beautifully maintained and the staff was generally friendly, we encountered several issues during our stay that left us feeling underwhelmed. The rooms were spacious but definitely showing their age, and the dining options, though decent, could use some improvement. The beach had some unfortunate aspects with seaweed and unpleasant smells, which dampened our beach experience.